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We are pleased to announce our featured speakers for the
2018 Meeting:


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Steve Shaw
Professional Automotive Trainer

Steve Shaw is a Professional Speaker and Trainer. Mr. Shaw holds various educational accomplishments including an MBA and PhD. Steve has trained thousands of service personnel and passionately trains Service Advisors to SELL.


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Jeff Clark
Vice President - Sales
ActivEngage

Jeff is an accomplished sales leader, entrepreneur, and military veteran. Having held senior sales and key management positions at DealerOn, Coca-Cola, Cars.com, and Dealer.com, Jeff brings over 20 years of sales leadership experience to ActivEngage. He earned a BA in Mass Communications from the University of Missouri and is a renowned speaker for NADA, Digital Dealer, JD Power, and other industry events. As a decorated veteran, Jeff served in the U.S. Navy and was awarded for his service during operations Desert Shield and Desert Storm. Today, Jeff lives in Northern Virginia with his wife and two boys. He is also a strong supporter of many philanthropic organizations, such as PaulieStrong, American Cancer Society, Ellie’s Hats & HeroHomes


Don Conroy
Ford Motor Company
Director of Autonomous Vehicle Terminals


Maggie Morse
Ford Motor Company
Technical Support Operations Manager


Bruce Buckles
Ford Motor Company
Around the Wheel Retail Marketing Manager


Susan Padro
Mullinax Ford of Central Florida
Service Director
Orlando Region PSMAC Representative